How It Works

1. *Please be aware that NovaDOC requires that all patients use a device with a camera, a microphone, and internet connection to speak with a provider.

   **NovaDOC is not intended as a replacement for your family physician or nurse practitioner.

   Accessing healthcare has never been easier. The NovaDOC team is working to make your experience secure, informative, and effortless. All you need to do is create an account and a patient profile; then you’re ready to see a NovaDOC provider for quality medical care. novadoc.one is a 24/7 virtual healthcare platform where you can see a healthcare professional anytime from the comfort of your home. During peak hours, there may be a wait time, but you will receive a notification or text message when the doctor, consultant or counsellor is ready to see you.

   Need help? No problem! Our team is eager to help you through the process. We have tutorials on our pages, and we are just a quick phone call or email away. Please don’t hesitate to contact us.